Privacy Policy

Last updated: April 2026

This Privacy Policy describes how Viva Apps Yazılım ve Danışmanlık Sanayi ve Ticaret Limited Şirketi ("Viva Apps", "we", "us", or "our") collects, uses, and protects information when you use our mobile applications, including RepNova, flexiSIM, Plantive, and Tiny Firsts (collectively, the "Apps"), and our website at vivaapps.co.

1. Information We Collect

Depending on the App you use, we may collect:

• Account information — name, email address, and password when you create an account.
• Usage data — workout logs, meal entries, eSIM purchases, and in-app activity.
• Device information — device type, operating system version, and app version.
• Analytics data — anonymised crash reports and performance metrics to improve the Apps.
• Payment information — processed securely through Apple's App Store or our payment providers; we do not store full card details.

2. How We Use Your Information

We use collected information to:

• Provide and improve the Apps and their features.
• Personalise your experience (e.g., AI-driven coaching in RepNova).
• Process purchases and fulfil eSIM activations.
• Send transactional emails (e.g., purchase confirmations, support responses).
• Diagnose technical issues and ensure security.

3. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (e.g., cloud infrastructure, analytics, payment processors) solely to operate the Apps. These providers are contractually required to handle your data securely and only for the purposes we specify.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at support@vivaapps.co.

5. Children's Privacy

Our Apps are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

6. Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest. No method of transmission over the internet is 100% secure; we work continuously to protect your data but cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Data portability.

To exercise any of these rights, contact us at support@vivaapps.co.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via in-app notice or email. Continued use of the Apps after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: